.Five9 (FIVN) has been actually awarded the 2024 Aragon Analysis Innovation Honor for AI Call Centers and named an Innovator in pair of Aragon Analysis Globe rumors: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. The provider was actually acknowledged as one of the most important seller in the AI Representative Operating systems report.At the core of Five9’s advancement is their sight for The NEW CX, where AI Professionals and also AI-empowered Human Representatives collaborate to provide hyper-personalized consumer experiences. The firm recently offered brand-new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of modern technology in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also called a Leader in The Aragon Study Globe for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Investigation World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has actually been actually named a champion of the 2024 Aragon Research Innovation Award for AI Call Centers. Also, Five9 has been actually named an Innovator in pair of Aragon Research Entire world reports: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025. This acknowledgment from Aragon Study underscores Five9’s position as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 record roles Five9 as one of the most
strategic vendor ranked in
the file, realizing Five9 s critical sight for AI-driven advancement in CX. At the core of this innovation is actually Five9’s outlook for The NEW CX where AI Professionals and AI-empowered Human Brokers work together to supply hyper-personalized, effortless consumer knowledge. By inspiring organizations to supply transformative client interactions while minimizing prices as well as improving performance, Five9 is setting brand-new criteria for AI-powered answers in the contact facility market.
AI is fundamental for making remarkable client experiences, and our team are actually honored to become determined through AragonResearch as impressive for our attempts to drive the intelligent call facility onward, stated Jonathan Rosenberg, Chief Modern Technology Officer as well as Chief of AI, Five9. Our focus has been actually, as well as are going to remain to be, assisting services provide those experiences along with simple devices and also capabilities. Along with each brand-new advancement, our company take a step forward for both Five9 as well as for the market as a whole.
The Aragon Study Innovation award determines suppliers leveraging ideal use technology to certainly not merely adapt as markets transform, but to actively disrupt as well as update how their markets are going to grow. Five9 was actually officially presented with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards ceremony.Five9’s devotion to technology, particularly its own sight for blending AI Brokers and AI-empowered Person Representatives, is actually specifying a new standard for exactly how companies can deliver hyper-personalized as well as seamless consumer adventures, claimed Jim Lundy, Founder, CEO as well as Lead Expert, Aragon Investigation. This award as well as record identification improves Five9’s commitment to supplying AI developments for CX.
Earlier this year, the provider launched brand-new improvements, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives, that completely transform the means providers approach CX, steering far better end results for each consumers as well as representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, gives a complete room of answers to energy AI-elevated customer adventures that supply far better organization results as well as Bring Delight to CX.
Our consolidated cloud-native offering allows hyper-personalized client adventures as well as more empowered staff members, making every customer communication much more hooked up, easy, as well as individual. Trusted by 2,500 +clients and also 1,400+ partners globally, Five9 unites the power of AI, our platform, as well as our folks to drive AI-elevated CX.For more details, visit www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Legal rights Scheduled.
The identification of an Aragon Investigation award champion is certainly not a promotion by Aragon Investigation of any sort of supplier, product, or solution. Viewpoint resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What major honors performed Five9( FIVN) win in 2024 coming from Aragon Study? Five9 succeeded the 2024 Aragon Study Innovation Award for Artificial Intelligence Connect With Centers as well as was called an Innovator in two Aragon Study Entire world reports: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What new AI items did Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to completely transform consumer knowledge control.How does Five9’s( FIVN )BRAND NEW CX eyesight effect customer service? Five9’s NEW CX eyesight integrates AI Professionals with AI-empowered Human Representatives to supply hyper-personalized, simple consumerknowledge while lessening prices and boosting efficiency.
What was actually Five9’s( FIVN) strategic job in the Aragon Investigation World 2025 file? Five9was positioned as the best critical vendor in the AI Representative Platforms in the ICC, 2025 record, identifying their tactical vision for AI-driven innovation in CX. When did Five9( FIVN) obtain the AragonInvestigation Advancement
Award
?
Five9 was officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.